Great service clean and neat. Easy access to the gate.
- Katelynn Knight, 12/19/2021
Great service clean and neat. Easy access to the gate.
- Katelynn Knight, 12/19/2021
Very satisfied with the process, facility and service. I understand the need for control measures but felt the lock required to purchase should be of better quality.
- Phillip, 12/08/2021
When I first started renting from rhino, everything was easy. Easy online reservation etc. After a few months their record keeping/customer service declined. Messy, inconsistent, and incorrect information kept on file for me. Wrong drivers license state on file, and employee changed address back to old address when updating my auto pay card. Contact email not kept on file/incorrect email on file. Failed to notify me of failed auto pay transactions. Sold the memories and keepsakes of my children and I along with all of our other belongings without following state lien laws to properly notify me before auctioning our things off. They never once even tried to call my phone to notify me, and my phone number was the ONLY thing they actually had correct in my file. I am heartbroken at the things that are forever lost. Everything from my children’s births. All of our memories. Our life. By far one of the most inconsiderate businesses I’ve ever had an experience with. Clearly do not care about their customers. Do not recommend. My unit was also broken in to during my rental with this location with a 72 inch flat screen TVs being stolen out of the unit, this facility couldn’t provide police with any type of video surveillance of this.
- Marli, 10/28/2021
Mailing Address:
Uloop Inc.
306 S. Washington Ave
Suite 400
Royal Oak, MI 48067
Telephone Support:
312.854.7605
Email Support:
greg@uloop.com